Student Support
The Digital Governance Unit provides dedicated support to the academic community of the University of Peloponnese. It serves as the primary point of contact for any technical issue or query related to the university's IT infrastructure and technological services.
Our goal is the prompt resolution of technical challenges, ensuring that students can fully and seamlessly utilize all digital tools and platforms available for their academic progress.
Key Support Services
The core areas where technical guidance and assistance are provided to students:
Educational Platforms
Assistance with connecting to and navigating e-learning environments, including Moodle, eClass, and other academic platforms.
Account Management
Creation, reset, and management of credentials (passwords) for institutional Email accounts, VPN access, and IT systems.
Network Connectivity
Guidance on setting up and securely accessing the university’s wireless network (Wi-Fi / Eduroam) and network infrastructure.
Distance Education
Technical support for web conferencing platforms (Zoom, Microsoft Teams, Webex) to facilitate active participation in online lectures.
Educational Software
Installation instructions and usage support for specialized academic software, including data analysis tools and programming environments.
Cybersecurity
Awareness regarding security threats (phishing, malware) and guidance on best practices for protecting personal data.
Need Technical Assistance?
Submit your support ticket or manage your student account credentials directly through the central Student Account portal.
